Privacy Policy

Introduction

Research Vials ("we," "us," or "our") operates researchvials.us (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. We are committed to protecting the privacy of our users and handling personal data responsibly.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of the Site immediately.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you use our contact form, subscribe to communications, or otherwise interact with the Site. This may include your name, email address, institutional affiliation, and the content of your messages.

Automatically Collected Information

When you visit the Site, our servers and third-party analytics providers may automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, click and scroll behavior, session recordings, heatmap data, and other diagnostic data. This information is collected through cookies, web beacons, pixels, and similar tracking technologies.

How We Use Your Information

We use the information we collect to operate and improve the Site, respond to your inquiries and support requests, send you relevant educational content and updates (only with your consent), analyze usage patterns to improve our content and user experience, measure advertising effectiveness and conversions, and comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Third-Party Services

The Site uses the following third-party services that may collect and process your data:

Google Analytics 4 (GA4)

We use Google Analytics 4 to collect and analyze website usage data including page views, session duration, user navigation paths, and general user behavior. GA4 uses cookies and collects anonymized IP addresses to generate aggregate reports on how visitors interact with the Site. Data may be processed on Google servers in the United States. For more information, visit Google's Privacy Policy. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

Google Tag Manager (GTM)

We use Google Tag Manager as a tag management platform to deploy and manage tracking scripts on our Site. GTM itself does not collect personal data, but it facilitates the loading of other tags and scripts (such as GA4, Google Ads, and Microsoft Clarity) that may collect data as described in their respective sections.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with the Site through session recordings, heatmaps, and behavioral analytics. Clarity may record mouse movements, clicks, scrolls, and page interactions. Personal information entered into forms is automatically masked. Data is processed by Microsoft and may be transferred to servers in the United States. For more information, visit Microsoft's Privacy Statement.

Google Ads Conversion Tracking

We use Google Ads (ID: AW-17414473516) for conversion tracking purposes. When you interact with one of our ads and subsequently visit the Site, a conversion tracking cookie may be placed on your device to help us measure the effectiveness of our advertising campaigns. This data is aggregated and does not personally identify you. For more information, visit Google's Privacy Policy. You can opt out of personalized advertising via Google Ads Settings.

Netlify

Our Site is hosted on Netlify, which provides hosting, content delivery network (CDN) services, form processing, and deployment infrastructure. Netlify may collect server access logs including your IP address, browser information, and request details as part of its standard hosting operations. Form submissions made through the Site are processed and stored by Netlify. For more information, visit Netlify's Privacy Policy.

Google Fonts

We use Google Fonts for typography delivery. When you visit the Site, your browser may connect to Google servers to download font files, during which Google may receive your IP address. For more information, visit Google's Privacy Policy.

Cookies and Tracking

Our Site uses cookies and similar technologies to provide functionality, analyze traffic, and support advertising measurement. Below is a summary of the types of cookies we use:

Necessary Cookies

These cookies are essential for the Site to function properly and cannot be disabled. They include:

• Age verification (21+ gate): We store a record of your age verification in your browser's localStorage so that you are not required to verify your age on every visit. No personal data (such as date of birth) is stored -- only a confirmation that verification was completed.
• Cookie consent preferences: We store your cookie consent choices in localStorage so the Site can remember which categories of cookies you have accepted or declined.

Analytics Cookies

These cookies help us understand how visitors use the Site so we can improve content and user experience. They include:

• Google Analytics 4 (GA4): Sets cookies (such as _ga and _ga_*) to distinguish unique users, track sessions, and collect aggregate usage data including pages visited, time on site, and navigation paths.
• Microsoft Clarity: Sets cookies (such as _clck and _clsk) to support session recording, heatmap generation, and behavioral analytics. Personal form inputs are automatically masked in recordings.

Marketing Cookies

These cookies are used to measure the effectiveness of our advertising campaigns. They include:

• Google Ads conversion tracking: Sets cookies (such as _gcl_aw) when you arrive at the Site after clicking a Google ad. These cookies help us measure ad performance and conversions. They do not personally identify you and are used solely for aggregate campaign reporting.

You can manage your cookie preferences at any time through your browser settings or through our cookie consent banner. Most browsers allow you to block or delete cookies, though doing so may affect Site functionality.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; receive a portable copy of your data; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at support@researchvials.com.

Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@researchvials.com or use our contact form.